Lanner Group the business process analysis company, today announced the appointment of Sundus Shah as Customer Support Manager, effective immediately.

Sundus will provide customers from the manufacturing, police, energy, automotive and pharmaceutical sectors with a single point of access into the new rich set of learning and support services for Lanner s WITNESS, PRISM and Px-SIM solutions.

Sundus enjoys a reputation for strong expertise in IT sales and technical support. Her most recent role was at time management company, Bodet, where she held the position of area account manager for the Midlands.

Ian Dabney, Head of Products, Lanner comments: The appointment of someone with the skill set of Sundus is vital in our ongoing efforts to provide customers with a first-class support and learning services to accompany our software products.

We have a strong portfolio of customers from a variety of sectors, who all share one common expectation, and that is to have access to concise and qualified assistance, quickly. They can expect just that with the appointment of Sundus.

Sundus Shah, Customer Support Manager, Lanner, comments: I am delighted to have joined Lanner and am incredibly impressed with the products they have to offer. I look forward to working with a company that produces innovative technologies to transform businesses processes.