ITSM Solution Provider, In Conjunction with FGI, To Offer ITIL and PRINCE2 Training Courses

CHESSINGTON January 26, 2009 Sunrise Software, an independent provider of IT Service Management solutions, today announced that due to the market demand for its ITIL software solution, Sostenuto, it is complementing the offering with a range of training courses covering ITIL and PRINCE2 methodologies.

Sunrise Software has teamed up with FGI one of the UK s leading accredited providers of training and consultancy in IT Service Management and Project Management.

Accessed via Sunrise Software s website at:
http: www.sunrisesoftware.co.uk main training courses.php , ITSM and project management professionals can click through to view the selection of accredited courses for practitioners of varying ability at multiple sites around the UK.

Tom Weston, executive chairman of Sunrise Software, said: Working with our broad base of customers, it became apparent that many were looking for authoritative advice on where to get the highest standard of training. He continued: As we strive to deliver the best service to our customers, we chose to join forces with FGI due to the expertise of its trainers, its excellent pass rates and reputation as experts in the field.

Sunrise Software s Sostenuto ITSM solution helps organisations achieve best practice in service delivery by introducing a proactive service desk, service level agreements and helping organisations keep track of their IT assets. Best practice ITIL processes are pre-built in Sostenuto for quick and easy implementation, but because of the system s modern design they can be further configured to suit an organisation s individual requirements.